We’re looking for a friendly, organized, and customer‑focused Hospitality Assistant to join our Facilities team. This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.
About the Role
As a Hospitality Assistant, you’ll provide high‑quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard. You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.
Your Responsibilities Will Include:
* Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.
* Managing room bookings via Outlook and coordinating meeting requirements.
* Providing refreshments, including hot and cold drinks and catering support.
* Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.
* Ordering lunches and managing hospitality supplies and stock levels.
* Monitoring and reporting maintenance, IT, and AV issues.
* Supporting internal teams with administrative or coordination tasks where required.
* Assisting with events and marketing activities when needed.
* Acting as a visible and proactive presence to ensure excellent service standards.
* Providing occasional reception and switchboard cover (training provided).
What We’re Looking For
* Previous experience in hospitality, catering, or a customer‑facing role.
* Strong organisational skills and attention to detail.
* A proactive approach, with the ability to work independently and take initiative.
* Friendly and professional communication skills.
* A team player who is adaptable and willing to support others.
* Good standard of general education, including English and Maths.
What We Offer
* Competitive salary and benefits package.
* Generous holiday allowance plus bank holidays.
* Pension scheme and life assurance.
* Access to flexible benefits.
* A supportive and collaborative working environment.
* Opportunities to develop within a professional services setting.
If you enjoy delivering excellent service and take pride in creating a welcoming and well‑organised environment, we’d love to hear from you.
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