Judge.me
Role:
Location: Shoreditch (Hybrid - Tue & Thu Office Days)
Salary £65,000 per annum
For a decade, we"ve been on a mission to fix one of commerce"s fundamental challenges: trust. In a world where distance and digital interfaces separate buyers and sellers, we"re building the bridge of confidence that enables global trade to flourish.
Our Purpose & Vision
We"re driven by a bold vision: a world trading with confidence. Through our "Trust Gap Zero" mission, we"re systematically eliminating the uncertainty between merchants and consumers, empowering businesses to scale while maintaining the confidence of their customers.
Our Impact Today
What started as an idea has grown into a global force for trust in commerce:
Trusted by the Best: As Shopify"s #1 ranked review solution, we"ve earned over 35,000 five-star reviews from merchants who rely on us dailyGlobal Scale: More than 440,000 shops across 140+ countries use our platform to build trust with their customersMassive Reach: We process over 70 million orders monthly, generating 2 million+ verified buyer reviews that help consumers make confident decisionsOrganic Growth: We"ve achieved 50% year-over-year growth purely through word of mouth - no paid marketing or sales teams needed
Our Global Presence
From our London headquarters, we"ve built a diverse team of 50+ trust-building pioneers. With customer support hubs in Saigon, Casablanca, and São Paulo, we provide 24/7 service to businesses worldwide, ensuring that trust never sleeps.
Why Now Matters
After 10 years of bootstrapped, profitable growth, we"re not just participating in the transformation of the customer reviews space - we"re leading it. Every verified review we generate is another step toward our vision of universal trust in commerce.
HR
This isn"t just any HR role – this is your chance to make a real impact on the lives of our people.
What Makes This Role SpecialFounding Impact: Build and own our entire analytics infrastructure from day oneDirect Strategy Influence: Your insights will directly shape our product roadmap and business strategyCross-Functional Leadership: Work directly with all our leaders to shape our people strategy Scale & Growth: Support a product used by 430k+ merchants globally – and growingTechnical Freedom: Choose and implement the tools and frameworks that will define our data future
What you"ll do
This is a newly created role working closely with our Head of Operations and Fractional CPO to identify areas of optimisation to enable the evolution of the HR function at Judge.me. You will work closely with the senior leadership team to drive the talent agenda for their business areas, translating the business and People strategy into impactful plans that drive business goals, high performance, inclusion and change.
What you"ll bring
Must-HavesProven people operations and partnering experience in a progressive Tech environment.Motivated to impact business results and connect people and business strategies.Track record of successfully delivering projects at pace. Data-driven mindset - able to understand, translate and connect people analytics and metrics into a narrative to inform and influence decision making, driving forward change. Proactive problem-solver - able to cut through noise to quickly identify solutions and orchestrate resources to implement change.Customer centricity - motivated by delivering quality work to your stakeholders.A good understanding of employee relations and employment law.Experience of managing relationships with overseas contractors.Intermediate to Advanced Microsoft Office skills, especially Excel and Powerpoint.Exceptional interpersonal, communication skills and emotional intelligence, with an ability to influence, respectfully challenge, build and manage relationships, especially at the manager level.A growth mindset, curious about emerging trends in the world of work and tech and how to translate them to a relevant context.
Why Join Judge.me
Culture & GrowthPlay to Win: Work for the most installed Shopify app (440K merchants, 30+ billion GMV). We don"t mess around.Always Improve: We are super efficient and outcompete competitors with 10 times more people and hundreds of millions in funding.Open: We are super international, people in our team have experienced the world, and we are not stuck in our home culture mentality.Down to Earth: We spend our days talking how we need to improve. No complacency here!Work Hard and Be Dependable: We show up for work, but resist overtime culture.Your Package
The Essentials
£65,000 per annum salary30 days holiday + bank holidays4 Weeks Working Hard and Anywhere (per year)Private health insurance (Vitality)Brand new Macbook/tech setupFinancial Wellbeing Hub and Sacrificed Pension w/Mintago
Flexible Working
Hybrid setup: 2 office days (Tues/Thurs), 3 remoteModern Shoreditch office near Old StreetNo overtime cultureCasual dress code
Team Life
Weekly team mealsQuarterly eventsPerks at Work Account
Join us in building the future of trust in commerce. Work on problems that impact millions while growing with a team that values both excellence and balance.
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