Workshop Controller
Basingstoke
PERMANENT Full Time
£26,000 - £35,000 OTE Competitive Salary (Uncapped)
About the Role:
Im looking for a proactive Workshop Controller to ensure smooth operations within a motor dealership workshop. Youll coordinate all vehicle work, manage a team of technicians, and work closely with other departments to deliver top-quality service for our customers.
Key Responsibilities:
1. Oversee daily workshop operations, assigning jobs to technicians efficiently.
2. Ensure quality control by ordering the correct parts, conducting audits, and monitoring compliance.
3. Support dealership profitability by managing workflow and resources effectively.
4. Lead, coach, and motivate a team of technicians and apprentices to meet business objectives and targets.
5. Collaborate with colleagues and other departments to deliver a seamless customer experience.
6. Schedule work based on customer needs, workshop targets, job complexity, and parts availability.
7. Provide accurate estimates for servicing and repairs, including timeframes.
8. Assist technicians with technical challenges and identify effective solutions.
9. Ensure ...