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Income Community Housing Assistant, Maryport
Client: Home Group
Location: Maryport, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
aaa33d412c6e
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Income Community Housing Assistant Maryport, Cumbria
Permanent, full time (37.5 hpw)
Pay £12.60 per hour (salary £24,638 per annum) with great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for an Income Community Housing Assistant to join Home Group's National Income Collections Team. You will work with national colleagues, customers, and external stakeholders to support income protection, ensuring our customer promise standards are met. Your role involves managing income collection work streams and processes, maximising income, and assisting with tenant arrears and legal cases.
Typical day as our Community Housing Assistant:
* Communicating with former customers regarding arrears and account resolutions.
* Verifying Universal Credit information and handling related queries.
* Supporting Housing Managers with alternative payment arrangements and legal arrears cases.
We seek someone with a positive attitude, proactive, well-organised, and passionate about customer service. Experience in housing management, housing law, and universal credit is beneficial but not essential. Technological proficiency is required. The role is hybrid, with some home and office working, and may offer flexible hours.
Additional requirements include a Standard DBS check (paid for by us). We promote diversity and inclusion, offering numerous benefits such as volunteering days, generous leave, health plans, discounts, and career growth opportunities.
Click APPLY NOW to learn more about the Community Housing Assistant role, our organization, and the application process. We encourage prompt applications as roles may close early. For any adjustments needed during the process, contact us at [emailprotected].
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