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Relief duty officer

Penrith
Busways
Duty officer
Posted: 12 December
Offer description

Relief Duty Officer - Penrith

1. Relief opportunity to develop and grow your skill set
2. Be part of a fantastic working culture where your contributions are value
3. Dynamic role with varied responsibilities where no two days are the same

Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a Relief Duty Officer at our Penrith Depot.

What You’ll Be Doing:

4. Coordinate day-to-day services, bus charters, schedules and timetables in line with the two group roster principles.
5. Ensure all shifts are allocated buses and updated throughout the day.
6. Responsible for the operational roster.
7. Monitor two-way radio.
8. Ensure driver fatigue rules and Busways best practice is adhered to.
9. All entries in HIVE are updated in a timely manner.
10. Cover all weekend work.
11. Coordinate with Yard Supervisors to ensure dispatch of drivers and buses on time
12. Support OCC/Lead Depot with head off and backups when required.
13. Assist OCC with local knowledge if required for diversions and shift allocations. Ensure drivers are fit and ready for work.
14. Perform ad-hoc tasks and other duties as directed
15. Coordinate with Workshops for additional requirements
16. Report BDC faults
17. Update drivers of upcoming diversions, events and rail replacements.

What You’ll Bring:

18. Knowledge and experience of Busways Operations working environment and its intricacies and a sound ability to communicate and engage with employees at all levels
19. Demonstrated Operations knowledge including service delivery, rostering, incident management and performance management
20. Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines
21. Excellent communication skills and the ability to build and maintain successful relationships
22. Strong attention to detail, organisational and time-management skills
23. Leadership capability, experience and demonstrated capacity to coach others.
24. Computer literacy and a good working knowledge of computer systems to provide administrative support.
25. Creative thinker and proactive problem solver
26. Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.

What We Offer You:

27. At Busways, we don’t just transport people â we care about every part of the journey.
28. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:
29. Career growth opportunities
30. Direct access to senior executives influencing major commercial decisions
31. A supportive team culture
32. Employee Referral Program â generous cash bonuses
33. Free secure on-site parking
34. Fitness Passport â discounted access to multiple fitness facilities
35. Confidential support via Telus Health’s Employee Assistance Program

Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 11/09/2025. All applicants will receive an outcome via email. Please include the following in your application:

36. A cover letter telling us who you are and why you’d be a great fit for this role!

37. A current resume detailing your experience.

Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

Please note all applications will be reviewed at the end of the advertising period.

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