Specialist financial planning company are seeking a Business Administration Modern Apprentice to support both clients and the existing team Excellent opportunity to begin a career in financial services. \nYou will learn many facets of the business as well as working towards a SCQF in Business Administration. \n\nIn the longer term there could be the possibility of specialising in some more technical aspects of the business and pursue additional qualifications, while growing a career in an expanding sector.\n\n- Active contact with customers and business links via phone, email, and our portal\n- Welcome clients and visitors to the office\n- Process incoming mail by direct action or ensuring it reaches the relevant team member\n- Maintain back office / CRM system with all client information and activities\n- Develop excellent working relationships with business team members, clients, third party providers and other associated professionals\n- Work closely with colleagues to assist them with business tasks and therefore gain experience of all company processes\n- Support in the preparation and issuing of newsletter / updates to clients \n- Assist with maintaining website content and a possible refresh project\n- Carry out all tasks in line with industry compliance procedures\n- Participate in appropriate company and industry training and development\n - Observe strict confidentiality\n- Professional and friendly attitude\n- Willingness to learn and develop\n- Excellent communication skills\n- Effective organisational skills and time management\n- Confident and motivated\n- Strong customer service focus\n- Reliable and trustworthy\n- IT literate\n- National 5 - English and Maths (ideally Higher English and Maths)\n- Knowledge of Microsoft Office \n- Committed to achieving SCQF\n- Team player but also able to work independently\n