Job Title : Customer Service & Administrator
Location : Manton Wood, Sherwood Drive, Worksop, S80 3FY
Pay Rate : From £12.78 per hour, paid weekly
Hours : 8-hour shifts between 06 : 0018 : 00, Monday to Friday (maybe odd weekend date)
Join Our Team!
Were seeking Customer Service & Administrators to work with our prestigious client in Worksop. Youll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish.
If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.
What Youll Be Doing :
* Communicating proactively and reactively with customers
* Investigating and resolving customer queries in a timely manner
* Escalating issues to the Customer Services Manager when needed
* Liaising with planning and transport teams regarding late / failed deliveries and re-bookings
* Supporting continuous improvement within the customer services department
What Were Looking For :
* Excellent communication and interpersonal skills
* Previous customer service experience
* Strong conflict management abilities
* Experience using Transport Management Systems (ideally M...)
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