Our local authority client based in Essex are urgently seeking an experienced Housing Solutions Officer.
*£30 an hour Umbrella
*2 days a week on site
The Role:
We are looking for a proactive and knowledgeable Housing Solutions Officer to join our frontline team, delivering vital services to individuals and families at risk of homelessness.
In this key role, you’ll be responsible for assessing housing needs, providing tailored advice, and working in line with the Homelessness Reduction Act 2017 to deliver meaningful interventions that prevent and relieve homelessness.
Key responsibilities:
* Carrying out detailed housing assessments and making decisions under relevant housing legislation
* Developing and reviewing Personalised Housing Plans with applicants
* Providing accurate advice on housing options, including privately rented accommodation, supported housing, and tenancy sustainment
* Liaising with internal departments and external partners to secure appropriate housing solutions
* Managing a complex caseload and maintaining accurate, up-to-date case records
* Promoting a trauma-informed, person-centred approach to service delivery
* Participation in the out of hours duty rota
What we’re looking for:
* Proven experience of working within housing options services
* Strong working knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996
* Excellent communication, negotiation, and problem-solving skills
* Confidence in managing a busy caseload and making sound, lawful decisions
* The ability to work empathetically with people facing challenging or sensitive situations
* Experience using housing or case management systems
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful