Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote.
Job Description
* Be responsible for responding to enquiries and converting them into tailor‑made holidays.
* Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
* Use natural sales skills backed by a strong customer service focus.
* Be fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
* Relish the challenge of working in a fast‑paced yet supportive environment as part of a small team of around 20 people.
* Be a skilled communicator and computer literate.
* Use excellent knowledge of the geography of Scotland – and ideally also England, Wales and Ireland – and be passionate about encouraging visitors from home and overseas to explore beyond the beaten track.
* Believe a holiday in the UK/Ireland can be just as good as one abroad.
* Work full‑time within a 37.5‑hour week during Mon to Sat office opening hours.
* Occasional overtime may be necessary at peak times. Once experienced, also cover the 24/7 duty rota for customers on holiday.
Package
Starting salary up to £30k depending on experience, with an additional company bonus and the opportunity to experience the tours and itineraries. The role can be office based, hybrid in Glasgow, or fully remote, depending on the candidate’s experience.
Experience Required
Travel Consultant background within a sales‑focused environment for a tour operator. Good knowledge of the UK & Ireland is required, but prior specialisation is not mandatory. Travel professionals from luxury tour operators selling international travel will also be considered if keen for a change in direction.
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