Assistant Manager - Premium Living Residence City Centre | £34,000 - £38,000 Bonus | Full-Time Are you an experienced Assistant Manager or Operations professional from the hotel, PBSA or Build-to-Rent sector? Do you thrive in a fast-paced, service-led environment where no two days are the same? If you're passionate about creating exceptional living experiences and leading a team that delivers five-star service, this could be your next move. The Opportunity We're looking for a dynamic, hands-on Assistant Manager to take charge of the day-to-day operations of a modern premium city-centre residence. This role blends hospitality, property management and community building - giving you the autonomy to truly make your mark. You'll lead a team of concierge and housekeeping professionals, ensuring residents enjoy a seamless living experience from the moment they move in. From maintaining high operational standards to creating engaging resident events, you'll be at the heart of a thriving community. What You'll Be Doing Take full ownership of the daily running of the building - ensuring a safe, smooth and first-class operation. Lead, motivate and manage your concierge and housekeeping team, ensuring exceptional service at all times. Deliver a warm, professional welcome for residents and guests, handling move-ins, inspections and paperwork efficiently. Maintain the building to premium standards - managing maintenance, compliance and health & safety checks. Support and oversee events, pop-ups and community activities that enhance resident engagement. Manage budgets, rotas and supplier relationships to ensure smooth, cost-effective operations. Uphold brand and service standards with regular audits and staff training. About You You'll be: From a hotel, PBSA or Build-to-Rent background, or another high-end, customer-focused operational role. Passionate about service, presentation and resident experience. A confident leader with strong organisational and communication skills. Detail-driven, proactive and comfortable managing people and processes simultaneously. Tech-savvy and commercially aware - with the ability to manage budgets and report performance. What's On Offer Competitive salary £34,000 - £38,000 per annum Performance-related bonus 42.5-hour week - (shifts: 6AM-3PM | 7AM-4PM | 11AM-8PM | 12PM-9PM) with only 1 in 5 weekends Career progression opportunities within a growing premium living brand A creative, inclusive and supportive working environment Ready to Take the Next Step? If you're an operationally strong, service-driven leader who loves creating memorable living experiences, we'd love to hear from you. Apply today and take the next step in your hospitality, PBSA or BTR career. Due to a high volume of applicants, we regret that we may not be able to respond to every application.