About The Job: Flatpay is one of the fastest growing fintech companies in Europe. Founded in Copenhagen, we’re on a mission to simplify payments for small and medium-sized businesses through transparent, customer-centric solutions. Now 1,500 colleagues strong, we continue to scale across Europe, and our London office plays a key role in that growth. Our Facilities team keeps the engine running behind the scenes. As a Facilities Assistant, you’ll help create a welcoming, organised, and high-performing workplace where our teams can do their best work every day. Working closely with the Workplace Operations Manager, you’ll support the smooth day-to-day running of the office in a fast-paced, growing environment. This is a newly created role with plenty of opportunity to grow and shape responsibilities as the business evolves. Location: London, White City Working pattern: On-site, 5 days per week Responsibilities: Ensure a safe, welcoming, and well-organised workspace for all London staff Coordinate supplier and contractor relationships (warehouse, couriers, consumables, merchandise) Manage ordering and stock of office supplies, snacks, drinks, and stationery Support onboarding by setting up workstations, laptops, devices, and starter kits Manage and respond to internal helpdesk tickets Assist with office moves, restacking, and space reconfigurations Maintain inventory of IT equipment, phones, marketing materials, and merchandise Support administration of office services (parking, mileage tracking, DocuSign) Carry out light maintenance and ad-hoc operational tasks Who You Are: Organised – You’re highly structured, proactive, and able to manage multiple priorities at once. Resourceful – You enjoy problem-solving and finding solutions quickly in a dynamic environment. Adaptable – You’re comfortable in a fast-growing company where responsibilities can evolve. People-focused – You enjoy supporting colleagues and take pride in delivering a five-star workplace experience. Skills & Attributes: Strong organisational and time management skills Ability to prioritise effectively in a fast-paced environment Clear communicator with a collaborative mindset Comfortable managing suppliers and internal stakeholders Hands-on approach with attention to detail Why Flatpay? Clear pathways for career progression Supportive, ambitious, and collaborative culture Fast-paced fintech environment with real impact Be part of one of Europe’s fastest-growing companies About Us: Flatpay is dedicated to innovating payment solutions for SMEs with transparent, customer-first services. We’re one of the fastest-growing fintech companies in the Nordics - and Denmark’s fastest unicorn. More than just a workplace, Flatpay is a team of 1,500 passionate colleagues shaping the future of 7 million European merchants. Let’s build it together.