Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a busy medical environment. This role requires strong administrative and office skills, as well as the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Manage appointment scheduling and confirmations, ensuring an organised calendar for healthcare providers.
- Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate personnel.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient registrations and insurance information efficiently.
- Handle billing inquiries and assist with payment processing as required.
- Collaborate with medical staff to ensure smooth operations within the practice.
- Keep the reception area tidy and organised, creating a pleasant environment for patients.
Qualifications
- Previous experience in a medical or healthcare setting is preferred but not essential.
- Strong administrative skills with proficiency in office software applications.
- Excellent communication skills, both verbal and written, with a friendly demeanour.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A commitment to providing outstanding customer service to patients and their families.
- Familiarity with medical terminology is an advantage but not mandatory.
If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Types: Permanent, Full-time
Pay: £12.21 per hour
Expected hours: 37 per week
Benefits:
* Free parking
* On-site parking
* Sick pay
Experience:
* Administrative : 1 year (required)
* Office : 1 year (required)
Work Location: In person
Application deadline: 12/09/2025
Reference ID: STC
Expected start date: 06/10/2025