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Creative Consultant at Creative Recruitment Ltd
CRM Manager – Luxury Beauty & Fragrance (Senior)
Location: London (Hybrid: 3 days in office, 2 days remote)
Our client is a leader in beauty and fashion and they are on the lookout for a CRM Manager to join their marketing team.
This role focuses on driving CRM strategies across their premium Niche Brands. If you have a strategic mindset, a data-driven approach, and a passion for enhancing customer experiences, this is your chance to make an impact!
What You’ll Do:
* Adapt and implement global CRM strategies for the UK market
* Develop and execute CRM plans in collaboration with brand and retail teams
* Drive consumer engagement, retention, and personalized journeys
* Lead CRM transformation, ensuring seamless communication across local & global teams
* Deliver training & coaching to retail teams, ensuring best practices are in place
* Analyze data, generate insights, and optimize CRM performance for continued growth
* Champion CRM adoption & innovation across all business touchpoints
What We’re Looking For:
* Proven expertise in CRM strategy & implementation
* Strong data analytics skills with the ability to translate insights into action
* Exceptional communication & presentation skills – able to engage all stakeholders
* Experience within beauty, luxury, or retail industries preferred
This is a fantastic opportunity to be part of a company that values innovation, creativity, and excellence. If you’re ready to take your CRM expertise to the next level, we’d love to hear from you!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consumer Services
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