Overview
creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which means we seek opportunities for our people to share in our success and to give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
About the Role
E-Commerce Merchandising Executive
We’re looking for a highly motivated and detail-oriented E-Commerce Merchandising Executive to join our growing team at Collinson Valuedynamx. This is an exciting opportunity to play a key role in delivering engaging and high-performing e-commerce experiences across our global reward platforms. Reporting to the E-Commerce Merchandising Manager, you will support multiple regions (UK & Europe, Middle East, and Australia) and manage a range of merchandising responsibilities across homepage content, supplier submissions, pricing, campaign execution, and stakeholder coordination. This is a hands-on role that requires excellent organisational skills, a strong commercial mindset, and the ability to work cross-functionally in a fast-paced environment.
Responsibilities
* Content Management & Supplier Submissions
o Review supplier content submissions and ensure accuracy and consistency
o Manage the upload process using Jira and coordinate digital asset delivery
o Maintain a central library of product images, descriptions, and marketing assets
o Own the delivery of content and marketing assets for retail partnerships
* Homepage Merchandising
o Coordinate and refresh homepage banners and content blocks
o Align homepage themes with marketing calendars and client requirements
o Liaise with UX teams and external partners to ensure content is on-brand and timely
o Ensure promotional and seasonal themes are accurately reflected across platforms
* Marketing Campaign Management
o Manage the end-to-end execution of monthly marketing campaigns
o Coordinate internal and external approvals, translations, and sign-offs
o Schedule campaign broadcasts and manage content delivery timelines
o Conduct quality assurance checks on campaign links and assets
* Pricing & Front-End QA
o Perform regular front-end pricing and product integrity checks
o Benchmark pricing against competitors and identify gaps or issues
o Collaborate with content, operations, and technical teams to resolve discrepancies
* Collaboration & Coordination
o Work closely with merchant teams, account managers, UX designers, and suppliers
o Support global merchandising projects and initiatives
o Participate in ongoing process improvements and team development
* Qualifications
o Bachelor's degree or relevant experience in e-commerce, retail, or marketing
o Advanced proficiency in Microsoft Excel is essential
o Working knowledge of PowerPoint, Jira, and basic HTML is a plus
o Proven experience in e-commerce merchandising or content management
o Strong attention to detail, with excellent organisational and analytical skills
o Effective communicator with the ability to manage multiple stakeholders
o Proactive and collaborative approach with a strong sense of ownership
o Flexible and able to support multiple regional time zones as required
About Collinson Valuedynamx
Collinson is the global, privately-owned company dedicated to helping the world travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson operates Priority Pass, the world’s original and leading airport experiences programme, with access to a network of 1,500+ lounges and travel experiences in over 650 airports across 148 countries. We work with leading payment networks, banks, airlines and hotel groups worldwide. We have been bringing innovation to the market since inception.
Why Join Valuedynamx?
Valuedynamx, part of the Collinson Group, is a global leader in commerce and loyalty solutions. We work with some of the world’s most recognised brands to deliver smarter, more rewarding customer experiences. At Valuedynamx, you’ll join a supportive, innovative, and growing team with opportunities to develop your skills, take ownership, and make an impact. We value creativity, collaboration, and continuous improvement in everything we do.
How to Apply
If you’re passionate about e-commerce and want to work on global platforms that reach millions of users, submit your application today to take the next step in your career with Collinson Valuedynamx!
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (for example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at Collinson Group
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