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Service desk lead - itil & incident management

Stroud (Gloucestershire)
Ecotricity
Manager
€52,500 a year
Posted: 20 May
Offer description

Ecotricity in Stroud is looking for a leader to head the frontline IT support function. You will oversee desktop and business application support, manage major incidents, and drive improvements in customer satisfaction. The ideal candidate has a strong background in IT support leadership with experience in platforms like Salesforce and AWS. The role also offers a hybrid working model with various benefits like healthcare, generous pension contributions, and 25 days of holiday plus bank holidays.
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