KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR
This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.
Key Details
* Job Title: Key Account Director
* Salary: £110k - £125k, DOE, + 10% bonus + car
* Location: Weybridge
* Working pattern: Full-time, 4 days onsite, 1 day remote
Responsibilities
* Leading the overall strategic direction and operational performance of a major account.
* Managing senior client relationships and ensuring excellent customer satisfaction.
* Driving service delivery across hard and soft FM operations.
* Taking ownership of budget management, profitability, and commercial performance.
* Leading technical compliance and health & safety across the estate.
* Overseeing major infrastructure and project delivery programmes.
* Developing and implementing operational procedures for complex technical environments.
* Managing subcontractors, suppliers, and procurement relationships to ensure best value.
* Building, developing, and mentoring high-performing operational teams.
* Ensuring KPI delivery, continuous improvement, and operational resilience.
Requirements
* Proven senior leadership experience within Facilities Management or integrated services.
* Strong commercial and P&L management experience.
* Experience managing large, complex, multi-service contracts.
* Excellent stakeholder management and client relationship skills.
* Strong understanding of technical compliance, operational risk, and HSEQ standards.
* Experience within critical, technical, or regulated environments is highly desirable.
* A strategic thinker with a collaborative and solutions-focused approach.
* Strong people leadership skills with experience developing high-performing teams.
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