Job Description
DVC Sports Duty Officer
* Salary: £25,456 per annum
* Location: Dearne Valley College
* Contract Type: Full Time Perm
Join our team as a DVC Sports Duty Officer, where you will be pivotal in managing the day-to-day operations of our sports facilities. This role is ideal for someone with a passion for sports and a commitment to excellent customer service, ensuring health and safety compliance, and efficient facility operations.
Day-to-day of the role:
* Oversee the daily operation of sports facilities during allocated shifts.
* Ensure adherence to all health and safety procedures and policies.
* Supervise staff, including allocation of duties and monitoring performance.
* Provide first-rate customer service and act as the first point of contact for facility users.
* Handle customer queries, issues, and complaints professionally.
* Conduct regular facility checks to ensure cleanliness, safety, and functionality.
* Support the setup and delivery of sports activities, events, and bookings.
* Maintain accurate records, including incident and accident reports.
* Manage the safe storage, maintenance, and readiness of all equipment.
* Assist with opening and closing procedures, ensuring the security of the premises.
Required Skills & Qualifications:
* Proven experience in a sports, leisure, or customer-facing environment.
* Strong understanding of health and safety practices.
* Excellent communication and interpersonal skills.
* Ability to work both independently and as part of a team.
* Flexible approach to working hours, including availability for evenings and weekends.
Desirable:
* First Aid qualification.
* National Pool Lifeguard Qualification (NPLQ) or equivalent.
* Experience in supervising staff or managing a facility.
Skills and Competencies:
* Strong organisational and problem-solving skills.
* Ability to remain calm under pressure.
* High level of customer focus.
* Meticulous attention to detail and commitment to maintaining standards.
Additional Information:
* The role may involve shift work, including evenings and weekends.
* Opportunities for training and development may be provided.
* Candidates may be required to undergo relevant background checks.