Join to apply for the Client Delivery Manager role at Momentum Instore
4 days ago Be among the first 25 applicants
Join to apply for the Client Delivery Manager role at Momentum Instore
This range is provided by Momentum Instore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Looking for a role in a friendly, award-winning organisation? Could you be a Client Delivery Manager leading our client’s project? If you’re looking for a fast-paced role and can commit to a 6-month fixed term contract, then we’d love to hear from you!
At Momentum Instore, our people are at the heart of everything we do, including our Company Ethos, and we work continuously to deliver the best to our clients and our staff.
Our mission at Momentum is to help brands and retailers manage their retail projects seamlessly. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with. Our core services are installation, merchandising, aftermarket and maintenance
Who Are We Looking For?
As a key member of the project delivery team, the Client Delivery Manager will take full responsibility for managing the live roll out of our clients’ vision into retail stores throughout the UK. Ensuring your client’s project is fully resourced, completed on time, to budget and to the client’s satisfaction; the role involves working closely with merchandisers and the wider project team, to deliver a first-class merchandising service. The role with focus on project delivery, quality control, reporting, data management and stock control.
Previous experience is not essential, what’s more important is a desire to succeed and to do this you must be able to demonstrate high attention to detail, and strong problem-solving skills, liaising with merchandisers and retailers, mainly via the phone is an essential part of the role.
Key skills for the role include:
* Excellent communication and interpersonal skills
* Attentional to detail
* Excellent organisational skills with the ability to work at pace
* Comfortable and confident with using MS Office in particular Excel
* Strong problem-solving abilities and a customer-focused mindset
* Being trustworthy and approachable, building rapport and trust with colleagues and clients alike
What Does Your New Role Look Like?
Working as part of the wider Project Management team, you will play a pivotal role in ensuring we deliver world class service to our clients. You will do this by:
* Delivering your projects on time and within budget.
* Administering all activities and managing expectations while ensuring all operational objectives are fully achieved.
* Building strong client relationships, acting as the main operational point of contact for your allocated accounts and/or clients.
* Providing key information to the client prior to the project going live and then ongoing as requested within agreed timescales.
* Ensuring that client expectations are managed effectively with the aim to always exceed expectations where possible.
* Managing any client/field/office complaints in relation to your allocated account(s).
* Maintaining comprehensive knowledge & full visibility of the client and their requests and/or forthcoming works.
* Preparing quote models as required for approval by senior management.
* Ensuring client SLA and Guidelines are always fulfilled.
* Taking responsibility for all client invoicing for your allocated account(s).
What Do You Get in Return?
* Flexible working with hybrid working from home/the office
* 20 days’ holiday (pro-rata for duration of fixed term contract)
* Celebrate your Birthday the right way with an additional day off - no-one should have to work on their Birthday!
* A great social scene - company days out, festive celebrations, social events etc.
* A focus on your wellbeing - we look after you so you can focus on being the best you can be
* Free parking at the office along with a comfortable, modern working environment
* Looking after your future with a contributory pension scheme
Our Ethos
At Momentum Instore, we believe it is our people, fostering relationships which makes us trailblazers in our field. With people at the heart of everything we do, we support each other to deliver outstanding results, continually striving for excellence. We respect different perspectives, creating a culture that is bold, innovative, and continually evolving. Our connections are integral to our success, and we believe in the power of teamwork, empathy, and understanding.
We lead with clarity and purpose, holding ourselves accountable while inspiring others with our creativity, dedication, and pursuit of excellence. Join us and be a part of a team where you can thrive, grow, and make a difference.
If this sounds like you, then we'd love to hear from you!
NO AGENCIES PLEASE!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Retail
Referrals increase your chances of interviewing at Momentum Instore by 2x
Sign in to set job alerts for “Client Project Manager” roles.
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 5 days ago
Salford, England, United Kingdom 5 days ago
Service Delivery Manager - Engineering Services
Cheadle, England, United Kingdom 3 weeks ago
Crewe, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 4 hours ago
Warrington, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 3 weeks ago
Senior Manager - Wealth & Asset Management, Business Transformation
Manchester, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 week ago
Post Creative Strategist (Social Media Manager)
Manchester Area, United Kingdom 1 week ago
Stoke-On-Trent, England, United Kingdom 1 week ago
Salford, England, United Kingdom 2 hours ago
Manchester, England, United Kingdom 1 week ago
Manchester Area, United Kingdom 4 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 months ago
Manchester, England, United Kingdom 2 days ago
Manchester Area, United Kingdom 2 days ago
Manchester, England, United Kingdom 2 months ago
Senior Customer Success Manager - Hospitality
Manchester, England, United Kingdom 5 days ago
Warrington, England, United Kingdom 1 month ago
Customer Success Manager, Defence & Intelligence
Manchester, England, United Kingdom 7 minutes ago
Manchester, England, United Kingdom 4 hours ago
Manchester, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr