Reporting to the Restaurants Manager (Sette & Lounge), you will deliver informal yet impeccable service to complement the chic, convivial and relaxed setting of our restaurant. Key responsibilities include welcoming and seating guests, managing bookings by phone, email or personal contact, and coordinating reservations and table allocations in order to optimise business opportunities and enhance the guest experience. What we are looking for The ideal candidate will possess good interpersonal and organizational skills and be competent in both written and verbal communication. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart. To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses authentic yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.