We enjoy working together and can always rely on each other’s support.
We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
1. Are you a team player?
2. Are you customer focused?
3. Do you have great organisational skills?
4. Do you have experience in customer service?
5. Can you drive the standard in customer care?
6. Do you have previous Service Advisor experience?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
7. Industry leading package
8. 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
9. Bonus payments based upon your performance
10. Pension Scheme & Life Assurance
11. Ford Privilege vehicle purchase scheme
12. Discount on Service, Bodyshop and Parts
13. 1 day each year to volunteer for a charity of your choice
14. Cycle to work purchase scheme
15. Access to Perks at Work discount website