Overview
Join to apply for the SERVICE CARE CENTRE OPERATOR role at Kingdom Services Group Ltd.
What the role is
Monitoring the attendance and safety of the Kingdom workforce and the management of incidents through software.
What we need from you - Skill base requirements
On average 40 hours per week, flexible hours with one late night per week. Pay rate: £26,500 per annum. Previous experience in a relevant role is helpful.
Key qualifications and requirements
* Minimum 1-year in a service desk, helpdesk or customer support role
* Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK
* Relevant customer service or administration qualifications welcomed
What you will be doing and how to achieve success
Examples shown are priority responsibilities but not exhaustive and may include any other reasonable duties. Responsibilities include prioritising tasks, handling internal platforms, and supporting colleagues with customer service needs.
Skills
* Logical and detail-orientated with a solution-first mindset
* Output and results orientated
* Friendly, clear communicator with strong interpersonal skills
* Organised, responsive and good under pressure
* Comfortable using Microsoft Office and quick to pick up internal platforms
Colleague welfare and development
* Great people management
* Pension and real-time access includes Dragon Perks
* A real career pathway
* Professional development training via Skills centre
* Company award scheme
* Awards & commendations
* Colleague Zone web portal
Career development
Kingdom works with Skill Centre to help you meet role requirements and access training opportunities, including courses such as First Aid, Customer Services, Team Leading and Conflict Management, supported with e-learning software and equipment.
Seniorit y level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Security and Investigations
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