Overview
Location: Quarry Leisure Centre, Oswestry SY1 1RU
Job type: Part time & Permanent
Working Hours: 7.75 hours per week covering every Sunday 07:45am - 4:00pm plus casual overtime available
Salary: Up to £12.21 per hour + Excellent benefits
Here at Shropshire Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Receptionist to join our team.
Responsibilities
* Be the first point of contact for customers and provide concise information and service regarding the facility and its offerings.
* Handle high levels of customer interaction face to face, via email and over the telephone.
* Assist other staff members when required and contribute to a positive team environment.
About You / Qualifications
* Experience dealing face to face with customers in a busy environment; sales experience is desirable.
* Good communication and customer care skills; ability to stay calm under pressure.
* Ability to handle cash and maintain customer records; confident with using IT systems; good telephone manner.
* Customer service qualifications are desirable.
Why Serco
Meaningful and vital work: Working within Leisure helps ensure the communities we serve receive exceptional service and a safe, fun environment to stay healthy and connected.
A world of opportunity: We support internal progression and offer training and development to evolve your career.
Great people: Our staff are dedicated to providing the best possible service.
What We Offer
* Free membership at the Centre plus heavily discounted use of classes and facilities
* Free safeguarding training and DBS check
* Excellent Development and Training Opportunities
* 6% employer matched pension contribution
* 24 days annual leave + Public Holidays (pro rata for part time)
* Life assurance up to 2x base salary
* For all Leisure benefits please see Employee Benefits link
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. Recruitment process and Trust employees are managed on their behalf. The Trust is committed to equal opportunities. If you have any queries or need additional time to submit an application, contact the Recruitment Team on 0345 010 4000. DBS checks will be conducted where appropriate.
#J-18808-Ljbffr