Vehicle Technician
Location - Duxford
Full Time - Permanent
Salary - Negotiable on experience
We are seeking a qualified Vehicle Technician to join our dealership in Duxford and assist in providing a high quality and efficient vehicle service offering for our customers. Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.
Responsibilities
* Complete scheduled vehicle servicing in line with manufacturer guidelines
* Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
* Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
* Liaise directly with customers and service advisors, providing outstanding customer service
* Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
* Participate in on-going training and development to ensure product and service knowledge is up to date
* Contribute to local and companywide process improvements and innovations
* Mentor and provide guidance to apprentice technicians, where applicable
Required Skills and Experience
You will ideally be a Level 3 qualified vehicle technician. You will hold a full UK driving license and ideally have manufacturer experience. In addition to your prior experience, you will be able to demonstrate the following skills:
* Excellent problem solving skills and strong attention to detail
* A strong customer service focus with the ability to communicate technical information to a non-technical audience
* Outstanding organisation and time management skills with the ability to work to deadlines
About the Employer
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 14 locations across the South and East Anglia.
At EMG / Grainger Motor Group, we take pride in our identity as a family-run and owned business, we cherish our people and their contribution to our success.
Our vision is to ‘be the best’ at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.
How to Apply
If you are interested in applying for this role, we look forward to receiving your CV, or if you are interested in any other opportunities within our group then please reach out to us by emailing careers@graingermotorgoup.com.
Job Types: Full-time, Permanent
Pay: £27,000.00-£48,000.00 per year
Experience:
* Vehicle Technician: 3 years (preferred)
Licence/Certification:
* Full UK Driving Licence (required)
* City & Guilds Automotive (required)
Work Location: In person
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