Our client is a multi-office Independent Brand with offices throughout Kent and South-East London They are currently looking to add an Experienced Credit Controller to their Lettings Team. Role will include several elements mainly covering the following within Lettings: * Lettings/Rent Arrears Chasing * Instigating and managing rent insurance claims both pre and post vacant possession. * The changing of rent due dates - calculating the required payment to change the rent due date and subsequently updating system to generate rent demands from the new rent due date. * Chasing unpaid invoices from landlords and/or tenants. * Crediting rent demands off tenancy ledgers. * Generating period statements for landlords for tax returns etc. * Adding customs fees to a landlords account as and when required. * Communicating frequently with Property Managers and Client Accountant Skills required : * Excellent telephone manner * Empathetic but assertive * Ability to tailor conversations depending on who you are talking to * High quality administration skills * High quality communication skills * Exceptional relationship building skills * Very organised * Outstanding attention to detail. Experience: * Ideally a knowledge of the Lettings Industry is desired * Experience in Section 21's & Section 8's would be preferred but for the right candidate, this can be overlooked but it would be preferable for the right candidate to know this. Hours: * 9.00am - 6.00pm * Monday - Friday Salary: * Between £28k - £32k depending on experience and current knowledge. Please apply today if you have Lettings experience and feel this role could be for you