Overview
Housing Support Officer in Aberdeen. Full time – Permanent, 40hrs per week, Monday to Friday. Salary up to £28,917 per annum. Includes company vehicle and fuel card or £3,500 company car allowance.
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears works in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
Responsibilities
* Ensure service users are supported at various stages of their Asylum application process, including safeguarding and welfare issues.
* Provide practical and emotional support to service users.
* Monitor service users’ wellbeing and support needs; ensure all records are updated and accurate for Home Office audit purposes.
* Maintain professional boundaries and be resilient to provide a well-defined service that meets service users’ needs.
Role criteria / Qualifications
* Experience of working with vulnerable and diverse client groups.
* Experience and understanding of safeguarding.
* Ability to identify individuals and family needs and recognise the required support packages to maintain independence.
* Experience working with mental health and/or challenging behaviour.
* Effective communication with colleagues, local authorities, and service users.
* Experience with record keeping and risk assessments.
* Ability to work under own initiative; resilient; supportive, trustworthy, a good listener, approachable and empathetic.
* Flexible and prepared to travel.
* Full UK driving license.
Requirements & Compliance
* All roles require entitlement to work within the UK; visa sponsorship is not offered.
* Background, Identity & Security checks are required before commencement of employment, including BPSS checks and verification of identity, Proof of Address, references, a valid passport, and proof of residency in the UK for the last 5 years.
Benefits
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards (discounts on groceries, holidays, eye tests, share save, etc.)
* Family friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions
How to apply
Apply below or contact Beth Dunford at beth.dunford@mearsgroup.co.uk. We are here to support you through the application process and will be accessible every step of the way.
We are committed to fostering a diverse and inclusive environment; we are a Disability Confident employer, and we support the Armed Forces Covenant with relevant recognitions.
We invite applicants to voluntarily share background information during the application stages to help us better understand diverse experiences. This information is optional and will not impact your ability to apply.
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