Customer service advisor

Customer Service Advisor
Warwick, Warwickshire | £26,326 + Benefits | Monday–Friday | No Weekends

Customer Service Advisor required for an established organisation in Warwick. Ideal for candidates with experience in customer service, call centre, retail, hospitality, or administration seeking a permanent customer service role with career progression.

Key Duties of a Customer Service Advisor

Inbound and outbound customer calls
Responding via phone, email, and live chat
Delivering excellent customer service
Data entry and updating internal systems
Working in a fast-paced team environment
Benefits

Private healthcare (BUPA) + Medicash
Employee Assistance Programme
Death in Service & Critical Illness cover
Employee discounts and social events
Career development opportunities
Monday–Friday, no shifts
Requirements needed to be successful as a Customer Service Advisor

Customer Service / Call Centre / Contact Centre experience
Strong communication and Microsoft Office skills
Team player with attention to detail
Able to reliably commute to Warwick
Keywords: Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Customer Support, Helpdesk, Administrator, Customer Experience, Inbound Calls, Customer Care