Member Performance Analyst
Croydon office location (with Hybrid working)
£40,000 to £46,000 per annum (plus Civil Service Pension)
We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help.
We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind.
We are looking for a Member Performance Analyst to join our Performance Improvement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and supporting changes to the framework and wider appetites.
This role will be putting our members at the heart of everything it does, by collaborate with various teams across the organisation to create data reports, provide and maintain dashboards and conduct forecasting including trend analysis. The role will utilise multiple data sources to draw clear and relevant conclusions and recommendations that will support our wider business objectives, enabling effective decision-making and will influence strategic thinking to enhance the member experience while supporting an efficient operating environment.
Our ideal applicant will have de...