I'm hiring one Senior Account Manager to take a pod that's already built: 8-12 clients, ~£200k combined MRR and personally own NRR and churn.
You've probably hit a ceiling at your current agency: too many accounts to actually move the number on, or a media buyer making decisions you'd make differently. You want a seat where you own the result and have the team to deliver it. This is that seat.
About YWS
50-person agency running TikTok Shop, creator, and affiliate-led growth for Gymshark, Olaplex and Duolingo. We don't sell decks, we move product.
The seat
* 8-12 clients, ~$200k combined MRR
* NRR — target 110%+
* Monthly logo churn under 3%
* The pod: 2 creator specialist, 1 media buyer, 1 shop operator
* You don't execute. You direct. You're the brain on the account.
Two non-negotiables:
* You've personally run TikTok Shop or social commerce campaigns where retention was on you
* Performance / DR background — not brand-side, not strategy-deck
Strong signals:
* You've run your own agency. The platform layer is the part you'd rather plug into.
* You've personally saved an account from churning and can walk me through exactly what you did
* You've managed an e-commerce or DTC book at a competitive agency
Compensation & benefits
* £75,000 base / £110,000 OTE — variable tied to NRR and expansion ARR
* Health, 25 days PTO, learning budget
* Path to AD (£150k+ OTE) within 18 months for the right operator
* Fully remote
The honest part
The last person in this seat couldn't close their own say-do gap — overpromised, under-delivered, didn't move retention. I'm not hiring that profile again. Standards are high. Clients are demanding. If you've never carried a monthly retention number, this will be uncomfortable. If reading that just made you lean in — apply.
Process
Strong Loom = first call within 48 hours. Final decision in under 2 weeks. We move fast because the right people don't sit on the market.
How to apply
Send a 3-minute Loom answering: \"Walk me through the last account you fixed — what was breaking, what you did, and what happened to the number.\" + your CV.
No cover letter. No code-word. No test.