Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software—and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale.
As a Senior Enterprise Sales Engineer, you’ll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them unlock the full value of Pendo’s platform.
Why This Role?
* Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
* Growth: Our SE team has doubled in 2024, offering real career acceleration.
* Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
* Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.
What You’ll Do
* Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
* Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
* Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
* Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
* Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
* Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
What We’re Looking For
* 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
3+ years of pre-sales experience, preferably in SaaS or software platforms.
* Experience in value-based selling frameworks like MEDDICC (or similar).
* Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
* Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
* A passion for sales excellence and a relentless drive to win.
* Fluency in English, additionally German or French would be hugely advantageous!
Bonus Points
* Experience selling digital adoption, digital transformation, or change management solutions.
* Familiarity withproduct teams and their unique challenges.
* Experience withSalesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
* Startup/scale-up experience whereprocesses evolve fast and adaptability is key.
Compensation & Benefits
* OTE: £128,000 - £160,000 (70/30 split), based on experience, skills, and internal equity.*Exceptional candidates may be considered above this range.
* Equity – Share in our success with stock options.
* Comprehensive Health Coverage – Private medical, dental, and vision benefits.
* Financial & Life Protection – Workplace pension, life assurance, and long-term disability
* Work-Life Balance – Flexible leave policy + open vacation days
* Family Support – 16 weeks of new parent leave + fertility & family-forming benefits.
* Mental Well-being – Access to Modern Health and an Employee Assistance Program.
* Lifestyle Perks – Cycle-to-work, commuter stipend, and travel insurance.
* Discounts & Rewards – Exclusive perks through Perks at Work.
* Personal Growth – Wellness & development stipends to invest in yourself.
Join Us & Shape the Future of Software Experience!
Apply today and become part of a company that’s changing how the world experiences software.
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