Overview
The Role We’re looking for a driven and experienced Production Manager to join our team, leading the operation and maintenance of our wholesale assets across the Barrow production site, with occasional visits to surrounding locations as required. In this key leadership role, you’ll be accountable for the performance, reliability, and continuous improvement of our production operations. With a strong focus on health and safety, compliance, and operational efficiency, you’ll take ownership of budgets, maintenance strategies, and delivery against our business plan. You’ll lead a team of around 16 direct reports, including Process Operators, Process Controllers, Field Service Engineers, and Apprentices, and play a vital role in shaping a positive, high-performing culture. Working collaboratively with internal stakeholders, you’ll ensure asset issues are identified and resolved quickly, while also maintaining strong external relationships with partners and suppliers.
Progression Opportunities This role offers excellent potential for career development within United Utilities. As a Production Manager, you will gain comprehensive exposure to all aspects of operational management, including leadership, compliance, asset performance, and strategic planning. This breadth of experience provides a strong foundation for progression into more senior operational leadership roles within the business. We’ve seen individuals in similar roles successfully progress to positions such as Treatment Delivery Manager, Network Delivery Manager and onto County Business Leader, demonstrating the clear pathways available for ambitious leaders.
Role Accountabilities
* Leading the operation and maintenance of wholesale assets across the designated production area.
* Maintaining site operations and associated budgets, including maintenance expenditure.
* Identify and resolve asset performance issues, engaging support where needed.
* Drive improvements in compliance, efficiency, and health and safety.
* Address training needs and close skills gaps within the team.
* Ensure site meets all security and emergency preparedness requirements.
* Contribute to the leadership of the wider wholesale team by sharing best practice and supporting continuous improvement initiatives.
Essential Skills & Experience
* A full UK driving license is essential for travel across the production areas.
* Strategic Leadership — Proven ability to lead, inspire and drive operational team performance, while embedding a positive and accountable team culture.
* Operational Planning & Clear Communication — Skilled in creating and delivering clear operational plans, with the confidence to communicate effectively at all levels, including in high-pressure or consultative environments.
* 24/7 Operational Awareness — Experience managing services that run around the clock, with a strong understanding of prioritisation, responsiveness and safety in a continuous operation environment.
* Problem Solving & Risk Response — Strong analytical skills with the ability to identify asset issues early and take swift, appropriate action—whether directly or through escalation.
* Continuous Improvement Mindset — Committed to driving ongoing improvements in compliance, efficiency, and health & safety, while actively sharing best practices across teams and departments.
About Us
Salary - Competitive Salary
Work Type - Onsite
Job Location - Barrow Wastewater Treatment Works, Roose, Barrow-in-Furness, Cumbria, LA13 0PP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. We Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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