Job Description
We are seeking a dynamic and experienced Salon Manager to lead our team at our hair studio in Stratford-Upon-Avon. The ideal candidate will have a proven track record in managing a salon environment and a passion for delivering exceptional customer service. \n Whilst top quality in work and technical skill is important we also massively value leadership skills and ability to motivate and educate our team of stylists at Matthew Curtis.
As the Salon Manager, you will oversee daily operations, mentor staff, and ensure that our clients receive the highest quality of service. \n*Manage day-to-day salon operations, ensuring a smooth workflow and high standards of service. \n* Provide exceptional customer service by addressing client needs and resolving any issues that may arise.
\n* Mentor and train staff in all hairdressing services, including barbering, session styling. \n* Implement upselling techniques to enhance client experiences and increase salon revenue. \n* Maintain a clean and welcoming salon environment that reflects our brand values.
\n* Proven experience in store management within the hairdressing industry is essential. \n* Strong background in hairdressing, barbering and customer service, with the ability to engage clients effectively. \n* Job Type: Full-time \n Employee mentoring programme
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