1 week ago Be among the first 25 applicants
Responsibilities
* Help customers find their dream home and provide excellent customer service throughout the sales process.
* Build rapport with customers to understand their needs and requirements, using listening, questioning, empathy, product demonstration and closing skills.
* Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors.
* Have a thorough understanding of our product and pricing.
* Effective lead follow-up skills to convert enquiries to site visits.
* Utilise our Sales methodology, schemes and incentives effectively to close a sale.
* Achieve sales targets in line with business requirements.
Requirements
* Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.
* Commercially astute with a good understanding of the market and competitors.
* Understands and acts upon customer needs to maintain company reputation.
* Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
* Able to remain calm and controlled under pressure.
* Keeps up to date with new thinking including legislation, economic conditions and technology.
* Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
* Embraces change and explores new ways of working to help the continuous growth of the sales operation.
* Encourages and supports people in the team, sharing knowledge and best practice.
* Able to build relationships across functions, internally and externally.
* Self‑starter who works effectively without direct management.
* Excellent communication skills.
* IT literate.
* Flexible with working pattern, must be able to work weekends and bank holidays.
* Flexible with travel, sometimes at short notice.
* Holds full driving licence and has use of a vehicle for business travel.
About the Company
We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high‑quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first.
We adopt a hybrid way of working which allows our office‑based colleagues to divide their time between the office, construction sites, sales offices and working from home, as the role dictates.
Benefits
* Competitive Salary
* Competitive Bonus Scheme
* Private Medical Cover – Single Cover
* 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
* Choice of Flexible Benefits
* Enhanced Family Friendly Policies
* First‑class pension schemes with the option of up to 10% employer contributions.
* Fully funded annual health assessment.
* Access to employee loans and savings accounts, and house purchase discounts.
* Cycle to Work scheme, reduced hotel rate, discounts at major retailers.
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