What you'll do
Location: Commutable distance of (Redditch / Northampton / Middleton)
About the Role:
We are seeking a highly motivated and experienced Transport Contract Manager to take full responsibility for the management and development of our end-to-end transport solution, delivered via our 3PL partners. This crucial role within our Distribution & Supply Chain function is accountable for an annual transport budget of £15 million and reports directly to the Supply Chain and Distribution Director.
Key Responsibilities:
As Transport Contract Manager, you will be pivotal in ensuring the safe, efficient, and cost-effective movement of orders to our customers and stock to our stores (circa 12,000 cages and 2000 pallets per week). Your primary accountabilities include:
1. Providing full leadership and commercial management of contracts with our 3PL transport partners.
2. Driving health and safety compliance and fostering a collaborative safety culture with our partners.
3. Developing and evolving the transport solution to align with business growth and our customer service culture.
4. Managing the implementation and ongoing operation of the open book contract with our primary carrier.
5. Accountability for KPI management across cost, quality of service, and H&S.
6. Controlling the weekly and monthly transport budget and providing performance reports against KPIs.
7. Direct line management, development and support of a Logistics Manager and 3 transport administrators
8. Liaising with 3PLs to ensure sufficient ongoing capacity and supporting the Continuous Improvement (CI) delivery plan.
9. Identifying and proposing mutually beneficial gain share opportunities and managing associated implementation plans.
10. Proactively identifying risks to current solutions and developing mitigation proposals.
11. Collaborating with key internal stakeholders (DC Managers, Retail Managers) to optimise ways of working for end-to-end benefits.
12. Managing the tender process in line with contract expiry and renewal periods.
What you'll bring
13. A minimum of 5 years of experience in a Transport and Logistics background.
14. Proven experience working with both open and closed book contracts.
15. A Continuous Improvement (CI) mindset with a track record of driving efficiencies and improving service.
16. Highly motivated, energetic, and positive attitude.
17. Excellent proven communication skills, both verbal and written.
18. Demonstrated ability to work effectively with a wide range of internal and external stakeholders to develop and implement superior solutions
We are looking for a leader who excels in:
Planning and organising: Effectively planning and monitoring progress, anticipating roadblocks, and developing contingencies.
Interpersonal Skills: Building constructive relationships, encouraging stakeholders, and diffusing high-tension situations with respect and patience.
Leading: Motivating and developing teams, and conveying clear organisational goals and values.
Communication: Communicating openly, clearly, and concisely.
Drive and motivation: Focusing on results, taking ownership, and ensuring tasks are completed.
Teamwork and collaboration: Supporting and helping others, and understanding how to bring a team together
What you'll get
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Northaampton Middleton and Redditch and in our network of nearly 600 branches throughout the UK, work together to get the job done. And with plans to keep expanding, we always have opportunities for great people who want to grow with us.