Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Overview
Position: Commercial Account Handler
Location: Newport, Wales
Salary: Negotiable
We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport. Newport is one of Brown & Brown’s fastest growing retail insurance brokers with a strong record of providing support and success for all that join them.
Responsibilities
* To manage, grow and be fully responsible for an account of clients & policies
* To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance.
* Fully analyse a client’s current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions.
* Management of premium payment, finance agreements and overall credit control.
* Effectively manage aged debt.
* Preparation of market submissions to insurers and policy presentations to clients.
* Negotiate policy terms, conditions, premium and income with both insurers and clients.
* Review market results, analyse information gathered and undertake sufficient research to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover.
* Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures.
* To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance.
* Maintain appropriate, regular contact with existing clients to ensure that their insurance requirements continue to be met.
* Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients.
* Securing cross‑selling business and referrals.
* Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance.
* Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created.
* Negotiation and presentation to insurers in order to secure the most appropriate cover for the client.
What’s on offer
* Negotiable salary package
* Additional benefits such as Pension, Death in Service, Discounts, Holiday
Your Experience
* Relevant commercial insurance broking industry experience.
* Handle new business, renewals and MTAs for a range of insurance risks.
* Knowledge of company industry types and operating conditions.
* Ability to develop and maintain client relationships.
* Excellent interpersonal, written and verbal communication skills.
* Pro‑active and self‑motivated.
* Planning and organisation skills to meet deadlines.
* Attention to detail.
* Co‑operative and supportive team player.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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