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Business development manager

Loughborough
UCC Coffee UK
Business development manager
Posted: 9 September
Offer description

Overview

You will accelerate growth for UCC Coffee across all revenue streams in the Out-of-Home Industry (OOHI) by identifying and winning new business opportunities, covering coffee, commercial equipment, maintenance, and side products, with a focus on high-quality execution and long-term customer value.

Drive new business growth across coffee, equipment, maintenance and side products within the OOHI channel -including cafés, bakeries, pubs, restaurants, hotels, leisure sites, and other operators. Leverage UCC data and insights to identify and capitalise on machine replacement opportunities within the existing customer base. Promote and sell new and refurbished coffee machines as additional or upgrade solutions. Build strong relationships with new customers through proactive prospecting (cold calling, networking, referrals, lead follow-up & events). Maximise cross-sell opportunities across coffee, machines, maintenance, and side products. Respond promptly and professionally to inbound sales enquiries, ensuring timely and accurate quotations in line with agreed commercial terms and margin expectations. Ensure all customer documentation is completed accurately and efficiently to support smooth onboarding and fulfilment. Support new site launches, installations, and promotional events as required. Develop and implement a focused new business plan within your defined territory. Consistently represent the UCC Coffee brand with professionalism and integrity. Maintain awareness of competitor activity and market developments, feeding relevant insights back to the commercial team.


Responsibilities

* Drive new business growth across coffee, equipment, maintenance and side products within the OOHI channel—including cafés, bakeries, pubs, restaurants, hotels, leisure sites, and other operators.
* Leverage data and insights to identify machine replacement opportunities within the existing customer base.
* Promote and sell new and refurbished coffee machines as additional or upgrade solutions.
* Build strong relationships with new customers through proactive prospecting (cold calling, networking, referrals, lead follow-up & events).
* Maximise cross-sell opportunities across coffee, machines, maintenance, and side products.
* Respond promptly and professionally to inbound sales enquiries, ensuring timely and accurate quotations in line with agreed commercial terms and margin expectations.
* Ensure all customer documentation is completed accurately and efficiently to support smooth onboarding and fulfilment.
* Support new site launches, installations, and promotional events as required.
* Develop and implement a focused new business plan within your defined territory.
* Consistently represent the UCC Coffee brand with professionalism and integrity.
* Maintain awareness of competitor activity and market developments, feeding relevant insights back to the commercial team.


Qualifications

* A self-motivated and tenacious new business hunter with a strong track record in B2B sales.
* Proven success in winning and growing new accounts, ideally within the coffee or broader foodservice industry.
* Exceptional relationship-building and consultative selling skills.
* Highly organised with excellent time management and diary planning abilities.
* Strong verbal and written communication, presentation, and negotiation skills.
* Energetic, positive, and adaptable approach to work.
* Willingness to travel, attend customer sites, and work flexibly as required.


Benefits

* Salary: Competitive + Bonus + Company Car + 25 days Holiday + other Company Benefits
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