Account Executive/Graduate Role
We are seeking an Account Executive/Graduate who thrives in a fast-paced, dynamic environment and is looking for a new challenge. The ideal candidate will have an interest in digital marketing and will be organised, analytical, possess strong teamworking skills and will be commercially minded.
The role of Account Executive is to support the Account Manager/Senior Account Manager in the day-to-day delivery of integrated marketing projects. You will work alongside the agency’s Create, Reach and Code teams to ensure that work delivered for clients is head and shoulders above the competition.
As part of the Client Services team – or ‘Centre of Excellence’ – you will play a part in developing lasting and meaningful client relationships and driving profitability for the agency. We work as one team and we are united by our company values: with curiosity, with agility, with a smile.
Desirable skills and experience
Candidates should ideally have a minimum of 6 months’ work experience within an agency environment, with an understanding of the creative process and an interest in analysing data and campaign results.
We’re looking for an individual who is both versatile and detail-oriented, capable of reacting swiftly to client needs whilst upholding high standards of accuracy and execution.
We’re looking for someone to demonstrate that they have some experience of the below:
* Readiness to work in a fast-paced environment/work under pressure
* Strong attention to detail
* Tracking and reporting on data
* Contributing to the development of briefs and project timelines
* Proactivity
* Strong organisation skills to manage a varied workload/prioritise work/work to deadlines
Day to day your role will include:
Client Relationship Management
Serving as a point of contact for clients, building relationships, supporting in day-to-day client communications and ensuring the team delivers the very best work for clients; on time, on brief and on budget.
Project Oversight
Collaborating with internal teams to support project execution via informal catch ups and project status & review meetings.
Helping with the management and creation of agency briefs, project timelines, quotes, timing plans, scheduling and addressing basic issues.
Strategic Planning
Learning about your clients’ market, their sector specialism and challenges, so the agency can better support their business growth.
Assisting in the execution of strategic plans as pre-determined by senior agency figures and client.
Budget Management
Supporting budget development and monitoring, alongside the Account Manager.
Assisting in the creation of cost estimates with and for the Account Manager - gathering information to inform accurate quotes when necessary.
Problem Solving
Assisting in addressing project-related challenges from both a client and agency perspective.
Learning about and finding solutions to maintain project momentum, helping execute any changes and deviations needed to ensure the project is still delivered on brief, on time and on budget.
Quality Assurance
Ensuring the accuracy of all work delivered and its alignment with client requirements, working alongside the Account Manager.
Contributing to ensuring client expectations are met – knowing when to escalate issues to more senior team members.
Your success will be measured by:
* Scales of competency and how you perform in all areas of your role: basic, capable, accomplished
* Demonstrable expression of the values: with curiosity, with agility, with a smile
* Team feedback – both within the direct team and across the agency
* Meeting and exceeding your contribution to target objectives set out annually – for agency, department, team and personally
* Adherence to company policies and appropriate use of company software and tools