Front Door and Prevention Service Manager Contract: Interim Location: (6 months with potential to extend) Hours: 37 hours Salary: £57,373 - £63,628 Closing date: Sunday 1st Feb 26 Interviews: TBC Introduction This interim role will provide management oversight for our Independent Living Service (ILS) and will oversee the Community OT (locality) functions, including blue badge. Another critical aspect of this role will be focusing on service improvement and implementing recommendations from the recent review of the service. As this is a service manager-level post, the successful candidate will be expected to demonstrate a sound understanding of operating at a strategic and operational level, providing leadership and direction to the team, ensuring effective service delivery, drive improvements and transformation in the service and managing complex caseloads and competing priorities. The Role In this position, the successful candidate will play a pivotal role in supporting the Council’s aims by delivering high-quality services and contributing to projects that benefit the local community. This involves collaborating with colleagues across departments, engaging with stakeholders, and ensuring that all tasks are completed efficiently and to a high standard. They will be encouraged to take the initiative, work independently when required, and uphold our values of integrity, respect, and innovation. The ability to make informed decisions, drive performance improvements, and maintain oversight of service operations is essential at this level. What will you be doing? Lead and manage a team of qualified occupational therapists and support staff, setting clear goals and expectations to drive service excellence and continuous professional development. Oversee the delivery of comprehensive occupational therapy assessments and interventions, ensuring best practice and compliance with relevant legislation and clinical standards. Develop, implement, and monitor service improvement initiatives, policies, and procedures to enhance quality of care, efficiency, and outcomes for service users. Collaborate closely with internal teams, external partners, and community organisations to facilitate integrated working and seamless support for adults with complex needs. About You We are looking for an enthusiastic and motivated individual who thrives in a team environment but is equally comfortable working independently. With strong communication and organisational skills, a keen attention to detail, and a proactive approach to problem-solving, they will be well-suited for this role. Ideally, they have experience relevant to the sector and are committed to ongoing professional development. Their passion for making a positive difference in Herefordshire, combined with their ability to adapt and learn, will ensure they contribute meaningfully to our work and the community we serve. Previous experience in a service manager or similar leadership position, with a proven track record of managing teams and services effectively, will be highly regarded. We Offer A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes: Salary range of £57,373 - £63,628 Enrolment in the Local Government Pension Scheme (LGPS) Career progression: clear pathways to progress Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period Flexible working: including the potential for job-sharing, part-time hours and agile working. Employee Assistance Programme: 24/7 access to support and counselling Payment of professional membership fees (based on role requirements) Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. Why Choose Us? You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector. One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures. Don’t meet all parts of the job description? Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills. Reasonable Adjustments Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected]. Creating an inclusive workplace We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com. Commitments, Covenants and Statutory Obligations The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care. We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check. How to apply To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. For more information or to arrange an informal discussion about the role, please contact: (hiring manager name, role, contact details). Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we’re looking forward to meeting you! About You About Us Not Specified