What's involved with this role: Job Title: Quality Assurance and Governance Officer Reference: JM 000A 8169/1 Pay Rate: £24.46 per hour PAYE DBS Requirement: Basic DBS is required Hours: 37 per week Length of Contract: 2-3 months Working Arrangements: Hybrid - 3 offices days/2 WFH Location: Barnsley, South Yorkshire S70 2DR Our Client is seeking a Quality Assurance and Governance Officer who will be within the Quality Assurance and Improvement Team in Children’s Services. You’ll play a key role in supporting continuous improvement across Children’s Social Care and Safeguarding, with a particular focus on Children in Care and Fostering Services. Acting as the key link officer for these areas, you’ll lead on delivering the Quality Assurance Framework and contribute to the ongoing development of policies and procedures. One day per week will be dedicated to supporting the Quality Assurance programme for Services for Children with Special Educational Needs and Disabilities (SEND). Previous experience or knowledge of SEND is desirable but not essential. The successful candidate will bring strong analytical and organisational skills, a commitment to improving outcomes for children and young people, and confidence working with complex data and information systems so a good understanding of children's services and safeguarding is a must. You’ll also be comfortable engaging with a wide range of stakeholders and presenting findings to professional audiences. Responsibilities: Coordinate full case file audits and dip sampling within social care services. Analyse audit outcomes and produce clear management reports and presentations as part of learning and improvement cycles. Work collaboratively with colleagues across the Quality Assurance Team, the Practice Development Hub, and service managers to embed quality learning. Maintain and analyse quality data using the case management system and Excel spreadsheets. Present findings and learning to service forums, team meetings, and performance clinics. Support the ongoing maintenance and development of policy and procedure repositories (Tri.X). Contribute to the governance and reporting frameworks that drive service improvement. Essential Criteria: Education and Training Level 3 qualification (or equivalent) in a relevant field Proficiency in Microsoft Office applications Experience Proven track record in continuous service improvement and quality assurance Experience handling confidential and sensitive information Skilled in developing and maintaining information systems Experience supporting governance and reporting processes Ability to establish and maintain effective business systems and procedures Knowledge: Understanding of children’s services and safeguarding contexts Knowledge of service improvement methodologies and their impact on outcomes for children and families Awareness of national and local policy frameworks influencing children’s services Skills and Abilities Excellent communication and stakeholder management skills Strong analytical, organisational, and problem-solving abilities Able to prioritise workloads to meet tight deadlines Confident in presenting information clearly and effectively Skilled in producing accurate reports and presentation materials Additional information: The role requires flexibility to meet operational needs. Hybrid working arrangements are available, with a minimum of three days per week in the office. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JM Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.