Area Supervisor - Visitor Attraction Café Sites (Edinburgh, Midlothian & East Lothian)
Salary: £29,000 - £33,000 DOE
Hours: Full-time (approx. 40 hours per week)
Location: Edinburgh, Midlothian & East Lothian
Driving License: Essential (own transport required)
About the Role
Blue Arrow are looking for a permanent hands‑on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This fast‑paced leadership role requires someone who thrives in a dynamic environment and leads by example. You will be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front‑of‑house experience.
Sites are open from 9.00 am, 7 days a week. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs and any overtime will be paid at an hourly rate.
Key Responsibilities / Requirements
* Oversee day‑to‑day operations, working in different sites daily, working closely with Senior Management.
* Barista trained. Hold a Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
* Maintain five‑star food quality at all times.
* Lead by example, be hands‑on, motivate, and develop café teams to deliver an exceptional customer experience.
* Ensure compliance with health & safety and food hygiene standards.
* Drive continuous improvement and implement best practices; follow house rules ensuring all daily checks are completed.
* Maintain good communication with Senior Management.
What We're Looking For
* Previous experience in a similar role or extensive hands‑on experience as a Café Supervisor/Manager.
* Strong leadership skills with the ability to inspire and support teams.
* Excellent organisational and problem‑solving abilities.
* A proactive, customer‑focused approach.
* Full UK driving licence and access to a vehicle (essential).
* Flexibility to travel between sites and adapt to business needs.
Benefits
* Competitive salary based on experience.
* Paid overtime.
* Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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