An exciting opportunity for a Customer Service & Administrative Assistant to join our growing but long standing family business based in Knutsford, in anticipation for continued growth in 2025 and beyond. Hammonds of Knutsford is a wine and spirit merchant which was founded in 1960. We are proud to remain an independent family business that offers exceptional customer service every time.
Successful candidate will have a friendly demeanour and good sense of humour to fit in to close knit and caring team.
Job description
· Answering the phones dealing with customer and supplier enquiries
· Process new sales orders
· Sales invoicing and delivery arrangements
· Liaise with customers and suppliers on daily issues or queries efficiently
· Reconciling deliveries
· Updating delivery schedules
· Various other ad-hoc duties and project support
The successful candidate will have:
· Experience in working in an office environment but not essential as full training will be provided
· Data entry experience– speed and accuracy essential
· Excellent verbal and written communication skills
· Organised with the ability to multi-task and prioritise workload
· Ability to follow instructions and procedures and adapt to changing deadlines
· Proficient IT / MS skills
· Strong customer focus
Job Type: Full-time
Pay: £25,392.00 per year
Benefits:
* Casual dress
* Company events
* Employee discount
* Free parking
* On-site parking
Work Location: In person