Overview
Join our One Great Team here at Haven as a Maintenance Hub Administrator, where you'll provide essential support to the Facilities Team to ensure the smooth and efficient operation of maintenance services across the park.
Responsibilities
* Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
* Manage goods‑in processes, including receiving, recording, organizing deliveries and supplies.
* Oversee stock and asset management, ensuring accurate records and efficient control systems.
* Liaise with contractors to manage schedules, work locations, and compliance requirements.
* Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
* Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
* Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
* Support adherence to all Health & Safety protocols and compliance standards.
* Provide exceptional customer service when addressing queries from guests, owners, and team members.
Qualifications
* Strong organizational and administrative skills.
* Experience in stock, asset management, or goods‑in processes is advantageous.
* Excellent communication and problem‑solving abilities.
* Proficiency in using IT systems and software (training provided).
* Ability to manage multiple tasks and priorities in a busy environment.
* A proactive, team‑oriented approach.
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