Description
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
What you'll be doing
To provide a professional and efficient service to all prospective and current customers and to secure the required profitable sales with the aim of achieving financial targets and an excellent customer experience in accordance with the commitments and ambitions of Vision2030.
* To maintain the presentation of the sales areas to the highest standard.
* To understand the USPs of the development and how they evolve through the development sales cycle.
* To research the marketplace and use the data to sell above the competition.
* To effectively manage a sales database to optimise sales opportunities.
* To generate potential sales leads in addition to those created by marketing activity.
* To sell in line with target whilst maximising profit.
* To maximise the telephone & virtual reality as a sales tool.
* To apply effective selling skills in order to exceed required profitable sales targets.
* To progress secured reservations to completion.
* To anticipate and manage the threat of cancellation and minimise the cancellation rates.
* To ensure a smooth journey for the customer and the company during the legal process.
* To effectively manage all customers and deliver excellent customer service.
* To work as a participative member of the sales team.
* To effectively manage all sales administration in order to ensure that correct reporting is provided.
* To actively focus on self-development and the improvement of sales.
* To represent Berkeley to the highest possible standards of business.
What you'll bring
* Self-driven, results-oriented with a positive outlook.
* Has a clear focus on high quality and business profit.
* Credible, and comfortable in dealing with a wide variety of stakeholders.
* Reliable, tolerant, and determined.
* Good team player.
* Empathic communicator, able to see things from the other person's point of view.
* Keen to deliver exceptional customer service.
* Ability to use digital media for sales and marketing campaigns, adopting new technology and ideas.
* You are expected to present yourself professionally and behave in a manner consistent with a corporate setting.
Due to the nature of this role, weekend working will be required. Typically, one in every four weekends is offered off on a rota basis.
Why join us?
* 25 days annual leave, increasing with service to 33 days.
* Health and wellbeing benefits including Private Medical Insurance.
* Lifestyle benefits including access to an online discount platform.
* Berkeley Foundation volunteer day.
* Private pension plan.
* Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants:
If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.