The Learner Support/SPS team provides information, advice, guidance to every learner on a training programme in the trust. These learners include medical students, student nurses, midwives and AHPs, Practice Based Pathway nurses and apprentices. We also support Resident Doctors.
As well as practical support and guidance we offer a listening ear to all these groups and a safe space in which they can talk to us in confidence about all issues impacting their life, both academically and personally.
As well as prebooked appointments, we operate an open‑door policy every weekday from 8:00am to 4:00pm.
In addition to support the team also monitors, logs and follows up absences for all learners in line with safeguarding and professionalism and in order to and to offer support at the earliest opportunity to help keep learners in training.
Main duties of the job
We are seeking an organised and proactive individual to provide essential support to our Medical Students, Resident Doctors and wider learner community. In this role, you will manage the diaries of Dr Laura Talbot, SPS Associate Dean, and Dr Karen Kidner, Associate Director for Postgraduate Medicine, ensuring their weekly meetings with medical students and resident doctors are efficiently coordinated. You will also file meeting notes, record actions, and arrange all necessary follow‑up appointments.
You will manage your own diary to meet with students who request support, and you will arrange professional meetings between students and Year Deans whenever these discussions are required. As part of supporting Manchester Medical Students, you will complete referrals to Occupational Health, Counselling, DASS and Fitness to Practise services, and you will upload all relevant documentation to the 1Med system each week. You will attend Fitness to Practise meetings and provide students with support and reassurance before, during and after their meeting. In addition, you will participate in monthly case conferences and quarterly committee meetings with the Central SPS team in Manchester, as well as attend monthly Year Dean meetings to share key issues raised by Preston‑based medical students.
You will also attend Learner Voice sessions organised by Governance, providing immediate support where necessary.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet people, and do things you’d never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.
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