Job Overview PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD An exciting opportunity to join our Quality Directorate as a Band 7 Quality Governance Manager. This full-time role is key to driving quality, safety, and improvement. Main duties of the job Daily review of Incidents, coding, investigation and follow up. To provide support to the relevant clinical governance committees. To provide timely information reports for directorate meetings. Attend Directorate Governance meetings. Contribute to the organisation of any Directorate Governance forums/audit days. Undertake Root Cause Analysis timelines and support the investigation of serious and moderate incidents. Lead on and coordinate the Trusts processes for ensuring compliance with the Duty of Candor regulations. To provide training, support and advice on quality issues, patient safety, clinical governance and risk management to all staff. Support Quality and safety improvement work. Complete presentations and report writing. Deputise for the Head of Quality and Governance. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities To facilitate the effective delivery of safety, quality improvement and clinical governance activities of the clinical divisional services, supporting risk and incident management, drawing on information and learning from the various sources in and external to the Health Board. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Previous Experience Essential criteria Previous experience in a Clinical Governance capacity Experience in developing GAP analysis, report writing, developing and participating in writing guidelines Special Knowledge Essential Criteria Knowledge of Governance Framework e.g. HIW/Welsh Government Regulations and audit. Risk management processes and DATIX. Good knowledge of NICE, royal collage recommendations and confidential enquiry reports Evidence of continued management and leadership development gained over an extensive period Skills/Abilities Essential criteria Computer skills to include but not exclusive to: Excel or other spreadsheet package, Datix, Word, Power Point, good keyboard skills. Highly developed interpersonal skills. Ability to develop successful working relationships with clinicians with from all disciplines and staff at all levels. Investigative and analytical skill, methodological with good attention to detail. Able to undertake audit and develop action plans Ability to work to tight deadlines and competing demands Aptitude And Abilities Essential criteria Experience of clinical risk assessment. Experience of handling patient safety, quality and clinical governance matters. Experience of the undertaking investigations of incidents including serious incident investigations in line with the Serious Incident Framework. Desirable criteria Ability to speak Welsh Values Essential Criteria Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment Other Essential criteria Ability to travel within geographical area.