Job Title: Key Account Coordinator
Location: London Gateway
About the Role:
Our client, an independent Freight Forwarding company, are currently seeking a motivated and detail-oriented Key Account Coordinator to join their team in London Gateway.
This position supports the Key Account team in managing ocean imports and organising freight transport to ensure the highest level of service delivery to their customers.
Key Responsibilities:
* Coordinate customer requirements via direct contact or third-party agents, using internal systems to create and manage job files.
* Arrange efficient and cost-effective transportation solutions aligned with customer expectations.
* Plan deliveries with pre-checks to ensure timely and successful receipt of goods.
* Handle release documentation from shipping lines, including payment and authorisation processes.
* Accurately input freight and ancillary charges into the system.
* Finalise job files with correct costings and charges to ensure timely and profitable invoicing.
* Collaborate with the finance team to resolve any invoice-related queries.
The successful candidate will have a minimum of 2 years' experience working within the Freight or Shipping industry, as well as strong working knowledge Destin8 and CNS systems.
Skills and ex...