Industrious Recruitment are seeking a Stock Controller/ Sales Administrator to work for are client based in Milton Keynes.
The main duties would be to handle the sales and logistic processes ensuring efficient order processing, packing, and shipment to ensure our customers have the best experience.
Excellent communicator who can develop strong relationships both internally and externally, who not only follows processes but is also looking to add value.
* Using SAP to set up customers.
* Receiving stock and importing to the warehouse management system
* Physically organising and packing the stock for customers
* Accurately processing Sales orders for main Instruments (Mains orders) and consumables/spares, ensuring all parts are ordered correctly, both from our parent company in Germany and from third parties
* Progress chasing
* Picking and packing of mains and consumable orders, from our stores, to ensure that all parts are delivered to customers for installations on time and to engineers for completion of jobs.
* Liaising with Germany, customer service and customers to ensure orders are despatched in line with installation timelines.
* Arranging logistics, coordinating with carriers, customers and internal staff.
* Communicating with the external warehouse re stock movements.
* Managing inventory – to include booking in and despatching of stock and biannual stock takes.
* Promptly answering queries, both internal and external re delivery, stock etc
* Invoicing and uploading invoices to customer portal where needed
* Maintaining all sales related spreadsheets
* Managing Loan stock
* Managing customer returns
* Maintaining email boxes
* Ordering Engineers parts when needed and despatch to them once received.
* Maintaining all sales related spreadsheets
* Cross training with other areas of service/sales administration to ensure holiday cover – this will include but not be limited to raising purchase orders, dealing with webshop, consumable quotes, replenishment stock orders.
You would need to have a minimum 2 years’ experience in an administration position and experience working within a busy environment. knowledge of MS Word and Excel would be essential