Overview
monitored.Want to come and be a part of it? What will you be doing? As an engineer, you'll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers Smart Meters are working correctly. Do you enjoy working on your own, chatting to customers and meeting new people? Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you like meeting new people, and helping make a difference to their lives? As part of your day, you'll be completing the installation and removal of smart meters (SMETS2) in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from a technician. Are you looking for longevity in your career? You can have it with M Group Energy. You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is upto scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? You'll be on weekly meetings, catch ups and our field managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.
Responsibilities
* Complete installation and removal of smart meters (SMETS2) in customers' homes.
* Respond to emergency and maintenance appointments on behalf of EON and ensure meters are working correctly.
* Plan and manage around 5 jobs per day, travelling in your area and using your tablet to view your schedule.
* Explain the benefits and safe usage of smart meters to customers and ensure all jobs are completed on time.
* Attend weekly meetings and work with field managers who provide support as needed.
* Participate in ongoing training to maintain and develop skills with a focus on health and safety.
What you’ll bring (Qualifications)
* Valid UK driving licence
* A licence held for at least 1 year and fewer than 6 penalty points
* CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel; experience installing gas and electric smart meters is desirable
* Experience with MOCOPA to a multi-rate level is preferred
* Bonus qualifications such as REGT1, 3 phase are beneficial but not required
* Ideally be registered on the EUSR portal
About us
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where you’ll be working
At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, the leading provider of metering services in the UK energy retail sector, delivering efficient and flexible services for gas, electricity and water meters.
What’s in it for you? Benefits
* Matched or contributory pension scheme
* Online GP service, 24 hours a day, 365 days a year
* Employee assistance programme
* My Rewards portal with access to thousands of retail discounts
* Life assurance
* Cycle to work, salary finance and give as you earn schemes
* Enhanced maternity, paternity leave and adoption leave
* Reward and recognition scheme
* £1000 Safety Bonus per year (paid 6-monthly)
* £1000 Attendance Bonus per year (paid 6-monthly)
* Uncapped additional productivity bonus
* Additional £1000 if you’re 3-phase and/or Medium Pressure qualified
* Overtime paid at time-and-a-half, with some Sundays at double time
* Opportunity for progression; many field managers promoted from engineers
* Company van and fuel card for business use
* Discretionary bonus scheme
* Recommend a friend – reward for referrals
* Standby / Overtime / Call out
* 22 days’ holiday plus bank holidays, increasing with service
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