Senior Product Manager - Public Sector
Hybrid Working - Exeter
£563.42 Inside IR35
10 Months
You’ll join Platform Technology - a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services.
Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely.
As a Product Manager your key responsibilities will be:
* Support the development of a business case to invest in service enhancements and engagements with third party suppliers
* Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision.
* Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain.
* Understand internal users - from developers to operations staff - and translate their needs into clear priorities.
* Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress.
* Balance short-term reliability with long-term sustainability and compliance.
* Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently.
* Champion product-led and user informed, iterative ways of working in a complex, legacy / brownfield environment.
* Manage the full product lifecycle, from initial discovery and business case development through to operational support and eventual retirement.
As a Product Manager you will have the following experience:
* Proven experience managing developer infrastructure products and associated cloud technologies e.g. AWS, Azure, shared services.
* Successfully managed commercial services and bought in services
* Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team.
* Strong understanding of user-centred product development, championing the use of user centered design even when the “users” are other engineers.
* Skilled at prioritising by outcome - e.g. using impact vs. effort or cost-of-delay approaches.
* Confident working with cross-disciplinary teams and senior technical stakeholders.
* Comfortable operating in environments with legacy systems, competing priorities and incomplete information.
* Excellent communicator, can translate complex technical issues into clear decisions and trade-offs.
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