Field Service Engineer Location: Glasgow/Edinburgh area Contract: Permanent, Full Time Salary: £43,000–£45,000 + on‑call allowance Hours: 45 hours per week The Role If you’re a hands‑on engineer who thrives on problem‑solving, variety, and making a real impact, this is a chance to join a leader in the rail industry’s maintenance and technical support sector. As a Field Service Engineer, you’ll be out in the field ensuring the trains and rail equipment that keep the country moving are operating safely, reliably, and to the highest standard. No two days look the same - one moment you're troubleshooting a critical fault to get a train back in service, the next you're working directly with customers to enhance performance and prevent downtime. This is your opportunity to become a key player in one of the UK’s most essential industries. Key Responsibilities Respond to field callouts and coordinate access to assets directly with customers Diagnose faults using structured procedures and technical documentation Identify effective solutions to return equipment to service efficiently Replace faulty components onsite, or escalate issues where needed Complete thorough functional testing before returning assets to the customer Maintain strong customer‑focused communication at all stages Produce clear and accurate technical reports What You’ll Need ...