We are partnering with a global leader in business intelligence, with 300 employees based at its London headquarters, to hire a Head of Workplace & Operations. This newly created senior role offers high visibility and real influence. Reporting directly to the CFO, you will lead a team of 3 support members and take ownership of both the day-to-day running and long-term development of the company’s offices. It’s a super diverse role that includes facilities leadership, office management, and team development while shaping the culture of the workplace itself. We’re looking for an organised, personable, and proactive operations leader - someone who thrives in a fast-paced environment, enjoys mentoring others, and has the drive and intuition to make a tangible impact from day one. Responsibilities will include: Oversee the maintenance and operational effectiveness of the company’s network of global offices (UK, US and Asia) Lead office moves, refurbishments, and capital expenditure projects Partner with the CFO to set and manage budgets for facilities and office services, monitoring progress on a regular basis and working to adjust in-year plans to meet agreed targets Drive operational improvements, including supplier negotiations, risk management, and business continuity planning Oversee office services – from supplies, layouts, and IT coordination to the seamless delivery of company events, training sessions, and social initiatives Provide leadership and mentoring; creating a cohesive, customer-focused team that supports executives Champion workplace culture, ensuring both staff and visitors receive exceptional service and a positive day-to-day experience What We’re Looking For: Senior experience in office or operations management within a global business of at least 300-500 people Proven success managing office moves or launches Strong leadership and mentoring skills, with the gravitas to work alongside senior stakeholders Commercial acumen and budget management expertise Energy, intuition, and a proactive approach – someone who enjoys being hands-on. Working knowledge of health & safety (IOSH or NEBOSH desirable) Proficiency with MS Office and collaboration platforms (Teams, Google Meet) Fully in office - 5 days